The controller of your personal data is Sports Club BODY & BEYOND Skopje, headquartered at ul. Serska br.32 Skopje, TIN MK4058020535094 and email address info@bodyandbeyond.mk
At Sports Club BODY & BEYOND Skopje (hereinafter referred to as "the Studio", "we", "us" or "our") we are committed to protecting your privacy and your personal data.
Please carefully read this Privacy Policy to make an informed decision when sharing your personal data with us.
1. When Does This Policy Apply?
This Policy applies when we process your personal data, namely when:
- You are our client or potential client (participant in pilates/yoga services, trial training sessions or programs);
- You contact us by phone, email, social media or in person at the studio;
- You visit our website, fill out forms (reservations, registrations);
- You sign up for group services, individual training sessions or special events/workshops;
- You provide us with personal data in any other way for the purposes stated in this policy.
2. What Personal Data Do We Collect and How?
Data you voluntarily provide to us
We collect the data you provide to us when:
- Reserving services
- Contacting us
- Filling out forms
This data may include:
- First and last name
- Phone number
- Email
- Training-related information (e.g., level, goals, possible injuries - if you voluntarily share them)
- Communication with us
Data collected automatically
When visiting our website, the following may be automatically collected:
- IP address
- Device type and browser
- How the website is used
We use cookies to improve user experience and analyze usage.
When visiting the studio, the following may be automatically collected:
Data from other sources
We may receive data through:
- Social media
- Reservation/application partners
3. For What Purposes Do We Use the Data?
Organization of services
- Reservations and schedule management
- Communication about services and changes
Legal basis: performance of a service and legitimate interest
Communication and support
- Answering questions
- Providing information about services
Legal basis: legitimate interest
Marketing and promotions
- Sending news, offers and events
- Personalized recommendations
Legal basis: consent (can be withdrawn at any time)
Improvement of services
- Analysis of client experience
- Improvement of training and services
Legal basis: legitimate interest
Legal protection
- Dispute resolution
- Protection against abuse
Legal basis: legitimate interest and legal obligation
Legal basis: legitimate interest
4. With Whom Do We Share the Data?
We may share your data with:
- Service providers (e.g., reservation systems, hosting, marketing)
- Competent institutions (when legally required)
In certain cases (merger or sale of business), data may be part of a transfer.
We always take care to ensure adequate data protection.
5. How Long Do We Keep the Data?
We keep the data:
- As long as your membership or use of services lasts
- As long as necessary for legal obligations
After that, they are deleted or anonymized.
6. Your Rights
You have the right to:
- Request access to your data
- Request correction
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- File a complaint with the competent authority
To exercise your rights, you can contact us at:
info@bodyandbeyond.mk
7. Changes to the Policy
This policy may be periodically updated. The updated version will be published on our website and takes effect immediately upon publication.
8. Contact
If you have questions regarding this Privacy Policy or the way we process your data, you can contact us:
ul. Serska br. 32, Skopje
info@bodyandbeyond.mk